The rapid evolution of the Internet and of Web-based software development have set many milestones in recent years in the fields of process optimization and ERP (enterprise resource planning).

These changes have manifested themselves above all in financial services, including e-commerce and customer relationship management. The parallel development in the field of content management is also worth noting.

Today, many companies utilize and profit from these technologies, together with the latest developments in database and client-server systems and the enormous improvements in hardware.

A particular challenge is workflow management and the process optimization of enterprises whose core business lies in the production, utilization and media logistics.

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